Shipping policy

All products are dispatched within 3 - 5 working days, excluding bank holidays.

England, Scotland & Wales – Shipping costs £4.99. Orders over £80 (net) qualify for free delivery.

Northern Ireland – Shipping costs £14.99. Orders between £175–£349.99 are charged this rate, while orders over £350 (net) qualify for free delivery.

In the event of you wishing to return your item, please inform us within 7 working days, unworn and in the original packaging and state whether you wish to receive a replacement or refund.

To return your product, you should mail your product to: Ruby Macaw, Aspen house, Old Mill Lane, Aylesford, Kent, ME20 7DT.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.